Why are speed tests over WiFi less reliable?

There are numerous factors which can affect the performance of speed tests. Many of these factors reduce the reliability of test results, which can confuse the actual speed our service is delivering to the ONT. If you must conduct a speed test using WiFi rather than directly connecting a cable to our ONT, then we advise that you conduct the test with a computer that is within a few feet of the ONT. Even so, the results will often be lower than a direct-connect arrangement as suggested in the previous question. 

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1. Why is Fiber better? What's the big deal?
2. What about modems?
3. I have the City Managed WiFi router, how can I log into the router and change settings?
4. Why are speed tests over WiFi less reliable?
5. At times, the speed I am getting seems slow, how can I test the connection speed?
6. I have a large home and my WiFi is weak in some areas, how can I improve that situation?
7. Do you limit or filter the websites I may visit?
8. Do you cap or limit my data usage?
9. I just purchased a new router. Will the city come out and set it up for me?
10. Won’t 5G make Fiber Optic Internet obsolete?
11. There is a storm/power outage, and my internet is flickering in and out. What should I do?