Utility Services

**Receive $2.00 Discount on your Utility Bill**

Here is how to receive the discount:

  • Sign-up for Auto Pay through the City using your Checking Account
    • Payments set-up through Paymentus are NOT eligible
    • Payments made through your bank are NOT eligible 
  • Sign-up for Paperless billing through the Paymentus portal

Once these two criteria are meet you will receive the discount. If you are already set-up that way it will appear on your next billing. 

*Please note: if these two criteria change the discount will be reversed and the fee added back into your billing.*

By saving the City money on fees associated with electronic payments and mailing, this savings is passed straight back to you, our valued citizens

Utility Billing Statements

The City of Anacortes bills monthly for water, sewer, storm drain, refuse, recycling, and organics. City of Anacortes utility rates are established by resolution.

Your meter is read on the first of each month. This covers the billing for the prior month. Bills are mailed out by the 15th of the month following service and are due on the last business day of the month following service. The due date is printed on the bill. If you make a payment after the due date, the next billing statement may include the past due balance.

Paperless Billing

To sign up for paperless billing, register with our online payment system and select the Paperless option. You may still pay your bill by any acceptable payment method but an online account is required for you to view an electronic bill rather than receiving a paper bill in the mail. 

Unpaid Bills

Accounts not paid in full within one month of the due date will be subject to additional fees and disconnection of water service. If you use a bill paying system through your bank or online service, please allow adequate time for processing of your payment to avoid delinquency on your account. 

If you receive a bill with a “disconnect notice”, payments must be made in person at our office before 10 a.m. on the due date shown on your notice. Failure to do so may result in disconnection of water service and an additional service fee. Do not mail in payments or use an online bill pay service for “disconnect notices” as payment may not reach us in time to avoid disconnect.

Useful Documents